Below you will find a list of my professional work experience (Resume or Curriculum Vitae), in descending order from most recent.
JennEscapes RV Rental – West Virginia & Maryland
May 2022 to Present
Co-Owner, Chief Operations Officer and Technician
Duties: Family owned and operated business – Secure and coordinated bookings – Website maintenance – Preparing and updated marketing videos – Social Media management – Asset Maintenance, registration, insurance, repairs, and upgrades – Ensure RVs are clean and ready for departure – Conducting walk-throughs to share detailed instructions for all features and mechanisms – On-call customer relations to address questions and concerns as needed.
Via Satellite – Spring Mills, West Virginia
June 2021 to May 2022
Dish Satellite Technician – Installation and technical response
Duties: Planning daily routes and inventory control – Customer relations, on-site planning and full satellite systems setup – Customer education and the sale of any additional equipment needed – Technical issue call-outs requiring various problem solving skills – Company van care and maintenance.
FedEx Ground – Hagerstown, MD
November 2020 to May 2021
Warehouse Package Handler
Duties: In-house loading, unloading and sorting customer packages ready for delivery – Conveyer system handling and inspection.
Zavos Architecture & Design – Frederick, MD
October 2018 to November 2020
Duties: Marketing and Social Media Management – Contract development while managing or responding to questions and requests for information – Answering incoming calls and assuming other receptionist duties when needed – Maintain office supplies by checking inventory and ordering items.
NetConnect Digital Agency – Reading, PA
May 2018 to September 2018
Chief Operations Officer (Promotion)
Duties: Overall day-to-day operational control of the company and its staff – International employee and communication management, reporting only to CEO – Client relations, mediation and development – Digital quality control and feedback implementation – Streamlining outdated processes and polices while integrating new CRM systems to help improve company focus and cohesion – Production of all digital collateral such as interactive digital brochures, rate sheets and instructional/training paraphernalia. Project ticket management and follow-up.
NetConnect Digital Agency – Virgin Islands & Reading, PA
June 2017 to May 2018
Digital Project Manager (Remote)
Duties: Managing all open projects and tickets, verifying workload is completed in a timely fashion – Serving as communication between clients, white label partners and website design/development team – Digital quality control and feedback implementation – Client and partner satisfaction administration – Website backups, updates, maintenance and reporting – Graphic design, marketing material and logo creation – Company Social Media Management.
Little Switzerland/NXP Management Company – St. Thomas, USVI
March 2016 to June 2017
Logistics Coordination Manager
Duties: All marketing shipping logistics, warehouse administration and store supply management – Management of all international shipping and logistics for marketing material – Warehouse inventory administration and stock control – Implementation of new electronic inventory systems and warehouse organization – Store supply delivery control including office supplies, advertising collateral and sales paraphernalia – Store marketing display construction and maintenance – Recommendation, purchase and installation of office equipment such as printers, copiers, computers and other vital company apparatus.
The Last Resort Bar & Restaurant – British Virgin Islands
November 2013 to August 2014
Co-Owner & General Manager
Duties: General Manager of the island and all amenities on the island resort – Organizing maintenance of the island resort, maintaining old systems such as generators, plumbing and water making systems – Stock control, ordering and collecting supplies needed for the bar and restaurant – Employee and Rota management – Administration and payroll – Bar and kitchen management.
The William Thornton Bar & Restaurant – British Virgin Islands
June 2008 to September 2013
Assistant Manager, Chef & Bar Tender
Duties: Working four day live-aboard shifts on this floating bar and restaurant – Alternating bar-tending and galley shifts as the chef – Dealing with a wide range of issues with generators, electrical work, plumbing, general maintenance, overall security, safety procedures and preparing for tropical storms – Reservation administration – Staff management and arranging transport between the restaurant and mainland.
Admiral Marine Management – British Virgin Islands
February 2008 to June 2008
Short Term Contract – Electronics, Installations & Vessel Maintenance
Duties: Mast mounted GPS, VHF & Satellite installations – Cable running – General vessel maintenance – Structural integrity checks – Plumbing – Low voltage instrument installations – 110v appliance installations & testing.
Prestige Acceptance Ltd. – Cardiff, UK
September 2006 to January 2008
Chief Design & Communications Officer
Duties: Graphic design, marketing, advertising management including newspaper/magazine advertisement design – All digital/graphic design aspects of the company including quality control – Production and distribution of HMTL email newsletters on a monthly basis to keep our customers and brokers up to date with products and company changes – Small technical support role supporting the office computer systems and development of new systems to help our staff complete their tasks more efficiently.
Angus Yachts – Port Credit, Ontario, Canada
October 2004 to July 2006
Vessel Maintenance & Electronic Installations
Duties: Preparing new vessels for clients to their specifications – Masting & de-masting – Rig tuning – Any electrical installations (12v, 24v & 11vac based systems) – Cleaning, winterizing & de-winterizing – There was also many random projects to be completed, including moving all vessels for various boat shows.
Scaffco Shutters – Tortola, British Virgin Islands
May 2001 to March 2004
Marketing & Electrical/Technical Installer
Duties: Electrical/technical management. Marketing and advertising administration – All electrical, technical or computer issues between Scaffco Shutters and Stormking, this included setting up an Apple Macintosh based network and wiring a new telephone network system – Fully trained in Fort Lauderdale to install and maintain Automatic Glass Sliding Doors – Graphic Design (brochures, flyers, newspaper advertisements), filming/directing and producing television and radio commercials.
Standard Chartered Bank – Cardiff, UK
October 1997 to March 2001
GTS Helpdesk/Computer Security Officer
Duties: Security Helpdesk and implementation of secure systems within banking networks – General IT Support Helpdesk Call Center – Maintain secure access for all bank employees to all of the company’s major systems and networks – Worked alongside external companies to give employees secure access to external systems such as, CCN and AutoScore credit score applications – Granting system access, updates, backups, password resets and secure removal of departing employees.
Llanishen High School – Cardiff, Wales UK
Graduated July 1992 – GCSE – Pass
Coleg Glan Hafren – Cardiff, Wales UK
Graduated August 1993 – BTeC First in Business French, Information Technology and Graphic Design
Cardiff iTec – Cardiff, Wales UK
Graduated June 1994 – NVQ Level 2 in Computer Aided Design, Computer Programming and Electronics
Let’s move on to the Design section next, link below…