Skip to content

Below you will find a list of my professional work experience (Resume or Curriculum Vitae), in descending order from most recent.

JennEscapes RV Rental – West Virginia & Maryland

May 2022 to Present

Co-Owner, Chief Operations Officer and Technician

Duties: Family owned and operated business – Secure and coordinated bookings – Website maintenance – Preparing and updated marketing videos – Social Media management – Asset Maintenance, registration, insurance, repairs, and upgrades – Ensure RVs are clean and ready for departure – Conducting walk-throughs to share detailed instructions for all features and mechanisms – On-call customer relations to address questions and concerns as needed.  

Via Satellite – Spring Mills, West Virginia

June 2021 to May 2022

Dish Satellite Technician – Installation and technical response

Duties: Planning daily routes and inventory control – Customer relations, on-site planning and full satellite systems setup – Customer education and the sale of any additional equipment needed – Technical issue call-outs requiring various problem solving skills – Company van care and maintenance.

FedEx Ground – Hagerstown, MD

November 2020 to May 2021

Warehouse Package Handler

Duties: In-house loading, unloading and sorting customer packages ready for delivery – Conveyer system handling and inspection.

Zavos Architecture & Design – Frederick, MD

October 2018 to November 2020

Company Administration

Duties: Marketing and Social Media Management – Contract development while managing or responding to questions and requests for information – Answering incoming calls and assuming other receptionist duties when needed – Maintain office supplies by checking inventory and ordering items.  

NetConnect Digital Agency – Reading, PA

May 2018 to September 2018

Chief Operations Officer (Promotion)

Duties: Overall day-to-day operational control of the company and its staff – International employee and communication management, reporting only to CEO – Client relations, mediation and development – Digital quality control and feedback implementation – Streamlining outdated processes and polices while integrating new CRM systems to help improve company focus and cohesion – Production of all digital collateral such as interactive digital brochures, rate sheets and instructional/training paraphernalia. Project ticket management and follow-up.

NetConnect Digital Agency – Virgin Islands & Reading, PA

June 2017 to May 2018

Digital Project Manager (Remote)

Duties: Managing all open projects and tickets, verifying workload is completed in a timely fashion – Serving as communication between clients, white label partners and website design/development team – Digital quality control and feedback implementation – Client and partner satisfaction administration – Website backups, updates, maintenance and reporting – Graphic design, marketing material and logo creation – Company Social Media Management. 

Little Switzerland/NXP Management Company – St. Thomas, USVI

March 2016 to June 2017

Logistics Coordination Manager

Duties: All marketing shipping logistics, warehouse administration and store supply management – Management of all international shipping and logistics for marketing material – Warehouse inventory administration and stock control – Implementation of new electronic inventory systems and warehouse organization – Store supply delivery control including office supplies, advertising collateral and sales paraphernalia – Store marketing display construction and maintenance – Recommendation, purchase and installation of office equipment such as printers, copiers, computers and other vital company apparatus.

The Last Resort Bar & Restaurant – British Virgin Islands

November 2013 to August 2014

Co-Owner & General Manager

Duties: General Manager of the island and all amenities on the island resort – Organizing maintenance of the island resort, maintaining old systems such as generators, plumbing and water making systems – Stock control, ordering and collecting supplies needed for the bar and restaurant – Employee and Rota management – Administration and payroll – Bar and kitchen management.

The William Thornton Bar & Restaurant – British Virgin Islands

June 2008 to September 2013

Assistant Manager, Chef & Bar Tender

Duties: Working four day live-aboard shifts on this floating bar and restaurant – Alternating bar-tending and galley shifts as the chef – Dealing with a wide range of issues with generators, electrical work, plumbing, general maintenance, overall security, safety procedures and preparing for tropical storms – Reservation administration – Staff management and arranging transport between the restaurant and mainland. 

Admiral Marine Management – British Virgin Islands

February 2008 to June 2008

Short Term Contract – Electronics, Installations & Vessel Maintenance

Duties: Mast mounted GPS, VHF & Satellite installations – Cable running – General vessel maintenance – Structural integrity checks – Plumbing – Low voltage instrument installations – 110v appliance installations & testing.

Prestige Acceptance Ltd. – Cardiff, UK

September 2006 to January 2008

Chief Design & Communications Officer

Duties: Graphic design, marketing, advertising management including newspaper/magazine advertisement design – All digital/graphic design aspects of the company including quality control – Production and distribution of HMTL email newsletters on a monthly basis to keep our customers and brokers up to date with products and company changes – Small technical support role supporting the office computer systems and development of new systems to help our staff complete their tasks more efficiently.

Angus Yachts – Port Credit, Ontario, Canada

October 2004 to July 2006

Vessel Maintenance & Electronic Installations

Duties: Preparing new vessels for clients to their specifications – Masting & de-masting – Rig tuning – Any electrical installations (12v, 24v & 11vac based systems) – Cleaning, winterizing & de-winterizing – There was also many random projects to be completed, including moving all vessels for various boat shows.

Scaffco Shutters – Tortola, British Virgin Islands

May 2001 to March 2004

Marketing & Electrical/Technical Installer

Duties: Electrical/technical management. Marketing and advertising administration – All electrical, technical or computer issues between Scaffco Shutters and Stormking, this included setting up an Apple Macintosh based network and wiring a new telephone network system – Fully trained in Fort Lauderdale to install and maintain Automatic Glass Sliding Doors – Graphic Design (brochures, flyers, newspaper advertisements), filming/directing and producing television and radio commercials.  

Standard Chartered Bank – Cardiff, UK

October 1997 to March 2001

GTS Helpdesk/Computer Security Officer

Duties: Security Helpdesk and implementation of secure systems within banking networks РGeneral IT Support Helpdesk Call Center РMaintain secure access for all bank employees to all of the company’s major systems and networks РWorked alongside external companies to give employees secure access to external systems such as, CCN and AutoScore credit score applications РGranting system access, updates, backups, password resets and secure removal of departing employees.

Llanishen High School – Cardiff, Wales UK

Graduated July 1992 – GCSE – Pass

Coleg Glan Hafren – Cardiff, Wales UK

Graduated August 1993 – BTeC First in Business French, Information Technology and Graphic Design

Cardiff iTec – Cardiff, Wales UK

Graduated June 1994 – NVQ Level 2 in Computer Aided Design, Computer Programming and Electronics

Let’s move on to the Design section next, link below…